Legal

Privacy Policy

Last updated: February 1, 2026

1. Introduction

Forums@Work, Inc. ("Forum@Work," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, company name, job title, and profile picture when you create an account.
  • Forum Content: Messages, notes, action items, and session records created within forum sessions.
  • Payment Information: Billing details processed securely through our payment processor (Stripe). We do not store credit card numbers on our servers.
  • Communications: Messages you send to us through contact forms, email, or customer support.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, session duration, and interaction patterns.
  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Log Data: IP address, access times, and referring URLs.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and customer support requests
  • Generate aggregated, anonymized analytics to improve the platform
  • Detect, prevent, and address technical issues and fraud

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating the Service (e.g., hosting, analytics, payment processing).
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize us to share your information.

5. Forum Content Confidentiality

We take the confidentiality of forum content extremely seriously. Forum session content (discussions, notes, action items) is:

  • Visible only to members of that specific forum
  • Encrypted at rest (AES-256) and in transit (TLS 1.3)
  • Never used for advertising, marketing, or sold to third parties
  • Never accessed by Forum@Work employees without authorization

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption at rest (AES-256) and in transit (TLS 1.3)
  • SOC 2 Type II certified infrastructure
  • Regular security audits and penetration testing
  • Role-based access controls and audit logging
  • Multi-factor authentication support

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us. We will delete your data within 30 days of a verified request, except where retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Export your data in a machine-readable format
  • Object to or restrict processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

9. International Data Transfers

Your data may be transferred to and processed in the United States. Enterprise customers may request data hosting in the EU, Canada, or Asia-Pacific regions. We use Standard Contractual Clauses and other approved mechanisms for international data transfers.

10. Children's Privacy

The Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: